Again a warning for those of you not interested in the ongoing saga of my visions problems. If this is you then read no further and please come back later.
Firstly you'll remember the horrendous spectacles supplied by the large international company. Buoyed up by my success in claiming my surgery deposit be returned, I decided to email asking for comments as to why they couldn't offer the same service as I received from the independent company.
I received an email asking which branch I visited whereupon I stated that I had no problem with how the staff treated me but had questions about the chain's working practices. Following this I received a phone call asking to discuss my issues further. Incredibly the chain uses the same lens supplier as my new optician. It would seem that the people in store either were not aware of the right questions to ask or the right people to ask them of. Maybe an issue for staff training. The offer was made to change the lenses in the glasses supplied by them to the same as my new glasses which was of no use as the frames would have been unsuitable and my new prescription had changed after not wearing contact lenses for two months. When I refused the offer I was offered a full refund if I return the glasses which I accepted.
My two refunds when they materialise should cover the cost of the appointments, new glasses, new contact lenses and buy some dry eye treatment.
I know some of you expressed interest in knowing what my optician recommended for dry eyes so what follows is for them. We spent some time going over my symptoms, which types of drops, contact lens solution I used etc. and the optometrist also examined my eyes. He concluded that my dry eyes weren't too bad as I was already doing some of the right things but he made more suggestions and I came away with what he called a goodie bag.
I have a new eye bag as my old one was leaking seeds. This I have to heat up in the microwave and use for 10 minutes in the morning and another 10 minutes at teatime. After use I have to massage my eyelids to get the oils flowing from the ducts along the lid margins.
I have some capsules containing fish oil - omega 3, borage oil - omega 6, various vitamins and zinc. I have to take two of these each day. The third item in my arsenal is a bottle of preservative free drops which I can use as and when required. All of the items are available on the internet probably cheaper but I intend to support my new optician by buying replacements from there. Incidentally I'm not sure whether these are upsetting my stomach somewhat and so am experimenting with when to take them.
Once my dry eyes had been dealt with we turned to contact lenses. My prescription has been tweaked and some new rigid gas permeable lenses have been ordered in what should be a more comfortable material.
When these arrive I will need another appointment to check the fit etc. and sort out any necessary fine tuning. I'll update you about how the contact lenses go later.
Co-incidentally Martyn received an email reminding him that his sight test was due - guess where he will be going?